What our clients say

We work with over 200 clients each year.  

Some clients have a handful of staff and will only need to get in touch once or twice a year. Managers from our larger clients, on the other hand, may be in touch on a daily basis. Common to all our clients, is the need to have a trusted adviser available when required, who can provide practical advice and guidance on a wide range of HR matters. 

Take a look at what our clients say about the service they receive. It makes us proud to work for the HR Services Partnership.

The HR Services Partnership team supported us during a challenging situation. Their advice and guidance ensured that we could confidently reach a fair and transparent resolution. Their team was professional, approachable and extremely flexible when responding to the rapidly changing needs of our organisation. Thank you Rachel for all your help, insight and expertise.

Val Cummins

Chair – Board of Trustees, RedbridgeCVS

HR Services Partnership have been instrumental in supporting the BDA over the past few years in improving our business performance and effectiveness. They have offered a variety of HR, training and strategic advisory services which have enabled us to be more flexible and forward-thinking in challenging times. I have found them to be extremely responsive and helpful, providing innovative ideas and solutions.

Andy Burman

Chief Executive, The British Dietetic Association

We have had various times we have needed to call HR Services for help. They have always been incredibly fair and transparent in providing a solution for all parties involved. As an organisation we have now grown considerably and our next year will see further employees recruited so we will still be looking to HR Services for their valued help.

We couldn’t be without them!

Paul and Sarah Ainsworth

Directors, Falcon Equine Feeds Ltd and Omega Equine Ltd and Better4Hooves Ltd

Maria and her team have been extremely professional, helpful and supportive and have provided an excellent and personalised service. They quickly understood what we wanted to achieve with regards to performing a general HR audit, introducing HR policies and reviewing existing contracts and ensured that advice was given efficiently and within agreed timeframes. This has been a genuine partnership; Maria’s ability not only to listen well but to challenge when necessary has helped ensure an HR programme that is embraced by all staff, at all levels

Caroline Blakely

Chief Executive, Brain Research Trust

HRSP have always provided us with first-rate support. I soon realised how invaluable and what a great investment it is to be able to pick up the phone to discuss tricky issues with an expert in the potential minefield of HR. We are always reassured by the clear solutions that we receive and relieved that, thanks to their excellent guidance, we have updated all our staff contracts and produced our own comprehensive staff handbook.

Grania Farrow ATT

Practice Manager, Farrow Accounting

HR Services Partnership have provided us with fantastic support across a wide range of issues from collating our staff handbook through to advice on managing sickness absence and communicating effectively. Not only do they provide a professional and responsive service, but they took the time to understand our unique and complicated set-up, helping us to operate more effectively in line with our ethos and values.

Jon Jolly

Business Manager, Arun Community Church

One of the challenges that face charities with limited resources is that it’s difficult to afford your own in-house, up-to-date expertise on how to manage tricky personnel issues. HRSP challenge and advise us very well and leave us with exceptional confidence about the way forward in every situation. I’ve recommended HRSP to other chief executives, who’ve thanked me for the referral.

Thomas Lawson

Chief Executive, Leap Confronting Conflict

We been using HRSP since 2007 and have made use of a variety of the services they offer from basic advice to relocation/redundancy consultation, recruitment and training, grievance and disciplinary. The response to all queries is fast, helpful and friendly; their advice is clear and comprehensive; their support invaluable. For organisations too small to field their own HR department, you cannot do better than enlist the services of HRSP for a competitively priced, highly competent, flexible and friendly service.

Miranda Litchfield

Director, The Society of the Little Flower

Thank you for the expert guidance and support you have provided Seaford Town Council with over the last few months. This has been a very challenging time for the council, both councillors and staff, but with your professional support we have been able to ensure we are following the correct procedures and that we are doing the best not just for the council and its employees, but also the public. I can personally say that you have been a key asset in enabling the council to make it through this process and thank you for the support that you have given to me and the others involved.

Councillor Mark Brown

Mayor, Seaford Town Council

Sara at HR Services provided invaluable advice and support to Changing Faces while we designed and implemented a new staffing structure in line with our new Strategic Plan. Sara does all of this with a wonderfully positive and helpful attitude – which makes her a real pleasure to work with.

Becky Hewitt

CEO, Changing Faces

I write on behalf of Horley Town Council to thank HR Services Partnership for their very professional advice, support and help at a particularly difficult time in our recent history.

I would like to say a big thank you for the ongoing help in restructuring our HR documentation and procedures that are of fundamental importance.

David Powell

Chairman, Horley Town Council

I have worked closely with Maria since 2012 to transform the FMB into a profitable and modern forward-thinking trade association. The strategic and change management advice that Maria provided during our substantial restructure was outstanding and instrumental in creating the FMB that we have today. This was recognised last year when we were awarded Investors in People. Maria and her team consistently and willingly provide innovative and business-focused solutions to meet our changing business needs.

Brian Berry

Chief Executive, Federation of Master Builders

The HR Services Partnership very quickly understood the ethos and culture of our organisation and tailored their service and advice accordingly. In my experience of a range of HR service providers, their help in bringing our HR policies and procedures in line with good practice and regulatory requirements has been second to none. In addition and equally important, working with their team has been a pleasure.

Adrian Maunders

CEO, English Rural Housing (2018)

HRSP have provided vital support to both senior management and the trustee board at a time of significant organisational change. We have been fortunate to have Annabelle supporting us who, along with her colleagues, has provided a friendly, efficient, knowledgeable and highly responsive service. They have been an excellent partner and I highly recommend them to any charity seeking quality HR support.

David Roberts

Head of Operations, NASEN

We spent time exploring our culture and values and developed a new strategic plan with clear links to these. Using HRSP’s Insights Discovery programme, Annabelle designed a highly successful team away day for our senior management team. We are continuing to work with Annabelle to develop our ongoing leadership programme. I recommend this approach to any organisation which is seeking to develop both individual and team awareness of staff and managers and I feel is excellent value for money.

Alison Stevens

Chief Executive, Farleigh Hospice

Rob and his team supported us through an extremely complex restructure affecting 45 staff. They helped us plan and implement the changes with professionalism and care, and were personally supportive through a stressful change period as well as professionally competent. It was a hugely cost-effective solution and I wouldn’t hesitate to recommend them.

Rosie Ferguson

CEO, Gingerbread (2018)

HR Services Partnership provides excellent advice and strategic support when handling complex staff negotiations. The process is eased as the consultant ensures correct procedure and provides clear and detailed content from the business case to specific communications. They take away the pain from what can be a difficult situation. I will definitely call upon HRSP again as and when required.

Clare O’Brien

CEO, Federation of British Artists at the Mall Galleries

The HR Services Partnership has been a superb partner for us to ensure that our most valuable asset, our people, are managed in the best possible way. The expertise of Rob, Christian and Annabelle has been invaluable.

The Royal Commonwealth Society